UBQ App Lock

Support

Help with UBQ App Lock

Find setup guidance, troubleshooting steps, and contact information for app support.

Getting started

  1. Open UBQ App Lock on your iPhone.
  2. Choose the apps or app categories you want to limit.
  3. Create a focus schedule or start a manual lock session.
  4. Allow the iOS permissions requested by the app so restrictions can work.

Contact support

For help, send your device model, iOS version, app version, and a short description of the issue.

Email: [email protected]

FAQ

Common questions

Does UBQ App Lock require an account?

No. UBQ App Lock is designed to be used without creating a UBQ account.

Why does the app ask for iOS permissions?

App limitation features may require Apple system permissions. These permissions allow the app to apply restrictions selected by the user.

What should I do if a lock does not apply?

Confirm that permissions are enabled, check that the selected schedule is active, restart the app, and make sure your device is running a supported iOS version.

How do I cancel a subscription?

If your version includes an Apple in-app subscription, open iOS Settings, tap your Apple ID, choose Subscriptions, then select the subscription to manage or cancel it.

How can I request privacy help?

Email [email protected] with "Privacy Request" in the subject line.